TruePath Accounting

Terms of Service

Last updated: March 7, 2026

1. Service Description

TruePath Accounting ("the Service") is a cloud-based accounting software platform operated by TruePath Professional Services Group ("TruePath," "we," "us," or "our"). The Service provides double-entry bookkeeping, invoicing, bank reconciliation, financial reporting, and related accounting functionality delivered as a software-as-a-service (SaaS) application.

By creating an account or using the Service, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service in any way that violates applicable federal, state, local, or international law or regulation.
  • Attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks connected to the Service.
  • Use the Service to transmit any malware, viruses, or other malicious code.
  • Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
  • Reverse engineer, decompile, or disassemble any aspect of the Service.
  • Use the Service to process data for any illegal financial activity, including money laundering or tax evasion.

3. User Responsibilities

You are responsible for:

  • Data Accuracy. Ensuring that all financial data, transactions, and records you enter into the Service are accurate and complete. TruePath does not verify the accuracy of your financial data and is not responsible for errors arising from incorrect data entry.
  • Backup Recommendations. While we maintain regular backups of Service data, we strongly recommend that you maintain your own independent backups of critical financial records. You may export your data at any time using the Service's export functionality.
  • Account Security. Maintaining the confidentiality of your account credentials and restricting access to your account. You are responsible for all activities that occur under your account.
  • Compliance. Ensuring that your use of the Service complies with all applicable accounting standards, tax regulations, and reporting requirements in your jurisdiction.

4. Data Ownership

You retain full ownership of all data you input into or generate through the Service ("Your Data"). TruePath acts solely as a data processor on your behalf and does not claim any ownership rights over Your Data.

You grant TruePath a limited, non-exclusive license to use, store, and process Your Data solely for the purpose of providing and improving the Service. We will not sell, share, or use Your Data for any purpose other than delivering the Service to you, except as required by law.

5. Payment Terms

The Service is offered on a monthly subscription basis. By subscribing to a paid plan, you agree to the following:

  • Billing Cycle. Subscriptions are billed monthly in advance on the same day each month. All prices are in United States Dollars (USD).
  • Auto-Renewal. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel your subscription at any time through the billing management page.
  • Plan Changes. You may upgrade or downgrade your plan at any time. Upgrades take effect immediately, with a prorated charge for the remainder of the billing cycle. Downgrades take effect at the start of the next billing cycle.
  • Late Payments. If payment fails, we will attempt to collect the outstanding balance. If payment remains uncollected after 14 days, your account may be suspended until the balance is resolved.
  • Refunds. We do not offer refunds for partial billing periods. If you cancel mid-cycle, you will retain access to the Service through the end of the current billing period.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRUEPATH, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to, use of, or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service;
  • Unauthorized access, use, or alteration of your transmissions or data.

IN NO EVENT SHALL TRUEPATH'S TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU HAVE PAID TO TRUEPATH IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The Service is not a substitute for professional accounting, tax, or legal advice. TruePath is not a certified public accounting firm and does not provide audit, attestation, or assurance services.

7. Indemnification

You agree to defend, indemnify, and hold harmless TruePath and its licensees and licensors, and their employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any intellectual property, property, or privacy right;
  • Any claim that Your Data caused damage to a third party.

8. Termination and Data Return

Either party may terminate these Terms at any time. Upon termination or cancellation of your account:

  • Data Export Window. You will have thirty (30) days from the date of termination to export Your Data from the Service. During this period, you will retain read-only access to your account for the purpose of data export.
  • Data Deletion. After the 30-day export window, we will permanently delete Your Data from our systems, except where retention is required by law (e.g., financial records that must be retained per IRS requirements).
  • Survival. Sections relating to Data Ownership, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law shall survive termination.

TruePath may suspend or terminate your account immediately if you breach these Terms, fail to pay applicable fees, or if we are required to do so by law.

9. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of Alabama, and the language of the arbitration shall be English.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against TruePath.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Alabama.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. Notice will be provided via email to the address associated with your account and through a prominent notice within the Service.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

TruePath Professional Services Group
Email: legal@truepathpsg.com